Estimated delivery time.
Delivery time is 7-10 working days

Do you ship internationally?
Uh-oh! As of now we do not ship internationally.

What should I do if I find my package opened or tampered with upon delivery?
We believe in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this concern within 24 hours of receiving order by dropping a mail on info@picastle.in

Which courier company will deliver my order? Is it possible to choose my preferred delivery partner?
To ensure smooth & safe delivery of your orders, we have tied up with a number of trustworthy delivery partners. Once your order is dispatched, you will be informed about the delivery details via e-mail/SMS. Courier partner is selected based on their serviceability in a particular pin code. Unfortunately, we do not offer the option to choose your preferred delivery partner. However, we will inform you when such services are rolled out in future.

How are items packaged?
All items are carefully & safely packed and sealed to ensure that they are not damaged enroute. Our delivery partners are trained to handle your precious cargo with extreme care.