Privacy Policy
www.picastle.in is committed to upholding the privacy and security of the information supplied by every user accessing and using any version of the website on a compatible device. This privacy policy provides the manner in which we collect and use user-information. By accessing or using the website, you signify that you have read, understood and agree to be bound by this privacy policy. We reserve the right to update or modify this Privacy Policy at any time without prior notice and such changes shall be effective immediately upon posting the updated or modified Privacy Policy on the site and we shall not be bound to inform you of any modifications hereof. Your access and use of the platform following any such change constitutes your agreement to follow and be bound by this Privacy Policy, as updated or modified. For this reason we encourage you to review the policy each time you access and use the website.
Collection of Information
The information provided by you to www.picastle.in may consist of “Personal Information” and “Non-Personal Information”.
Personal information for the purposes of this Privacy Policy shall include but not be limited to: Your user name along with your password // Your name // Your address // Your telephone number // Your e-mail address or other contact formation // Your date of birth // Your gender // Information regarding your transactions on the website // Your purchase history // Your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password // Internet protocol address // Any other Information that you provide during your registration process, if any on the website // Identification code of your communication device which you use to access the website or deal with company
Such Personal Information may be collected in various ways including during the course of you availing services offered on the website. Such instances include but are not limited to making an online purchase, participating in any online survey or contest, communicating with website’s customer service by phone, email or otherwise or posting user reviews on the items available on the website.
We may receive Personal information about you from third parties such as social media services, commercially available sources and business partners. If you access website through a social media service or connect a service on website to a social media service, the information we collect may include your user name associated with that social media service, any information or content the social media service has the right to share with us, such as your profile picture, email address or friends list and any information you have made public in connection with that social media service.
Company may also collect information other than personal information from you when you use the website. Such information may be stored in server logs. This Non-Personal Information may include: Your geographic location // details of your telecom service provider or internet service provider // the type of browser (internet explorer, firefox, opera, google chrome etc.) // the operating system of your system, device and the website you last visited before visiting the website // The duration of your stay on the website is also stored in the session along with the date and time of your access, non-personal information is collected through various ways such through the use of cookies.
Information Security
User Information transmitted over the internet is protected through the use of encryption. If a password is used to help protect user accounts and account information, it is the responsibility of the user to keep the password confidential. We shall use generally accepted industry standards to protect the user information submitted to us. However, please be advised that, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, even though we strive to use commercially acceptable means to protect user information, we cannot guarantee its absolute security and your use of the platform is at your sole risk and discretion. Further, we are not liable to nor can we fully control the actions of other users with whom you may choose to share your information. The collection, usage and sharing of user information by us shall be in compliance with the Information Technology Rules, 2011 and other applicable laws.
Advertisements
The Company contracts with third parties to serve advertisements on its behalf across the internet and the Platform. The advertisers may collect information about your visits to our platform and your interaction with our products and services. They may also use information about your visits to our website and other websites to target advertisements for goods and services. This information is collected through the use of a pixel tag which is industry standard technology used by most major websites. Such third parties are not permitted to sell or share your personally identifiable information as part of this process.
Procedure for removing user name from the records
If and when a user is desirous of having his/her name and other details removed from our records, immediately upon receiving the user’s written request to that effect we shall, subject to the terms hereof, delete all such information. Provided however that we shall retain such personal information as may be necessary to comply with our legal obligations, resolve disputes and enforce any of its agreements with third parties. If the user no longer wishes to receive notifications about our services, the user may change his/her notification preferences by contacting us at support@picastle.in . We reserve the right to close the user account if the user opts out of receiving certain crucial notices that are required by us to perform the services through the platform. It is hereby clarified that we shall retain such information as collected for registration for a period of one hundred and eighty days after any cancellation or withdrawal of the user’s registration, as the case may be.
Cookies & Shared Objects
We may also use cookies or shared objects to track and understand the traffic on our website. Cookies are alphanumeric identifiers that our website places onto your computer’s hard drive. Cookies identify your computer so that we can recognize you the next time you visit us. We may use cookies and shared objects to collect and store some information about you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access our website and the Internet address of the website from which you linked directly to our website. We use this information to better understand our users and customize our site for users’ particular preferences.
Change in privacy policy
This privacy policy may be amended / updated from time to time. We suggest that you regularly check this privacy policy to apprise yourself of any updates. Your continued use of website or provision of data or information thereafter will imply your unconditional acceptance of such updates to this privacy policy.
Important Disclaimer
Although we provide full security and secrecy to your personal information, we urge you to be careful with sharing of your personal information with any third party claiming to be related to the company on separate emails/phone calls etc. the company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the company takes no responsibility of the same.
You hereby acknowledge and agree that this Privacy Policy:
a) Is clear and easily accessible and provide statements of our policies and practices with respective to the Information
b) Provides for the various types of personal or sensitive personal data of information to be collected;
c) Provides for the purposes of collection and usage of the Information;
d) Provides for disclosure of Information; and
e) Provides for reasonable security practices and procedures.
Grievances
The Company respects your privacy and if you do not want to receive any kind of communications from duplicate.in or have any grievances to share, please report to: Email: support@picastle.in